DIFFICULTY VIEWING RIGHTLINE REPORTS
If you are having difficulty viewing RightLine HTML
reports (those with color and graphics) in your email then here are few items to check.
Keep in mind email clients vary and may have different
options between newer and older versions. With that
caveat, below are some some common problems and items
to check:
Report wraps lines but runs off to the right
of the page - Try Double clicking on the subject
or opening up the view to a full page
Report does not wrap lines - Check the Incoming,
Outgoing, Viewing and/or Displaying Mail preferences
within your email client for:
- Word Wrap should be checked
- Simple vs. Original HTML - Select Original
If after modifying your settings you still cannot
view HTML reports in your email properly, you may
opt to change your account preferences to receive
future reports in text format by clicking
here.
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